Regulation & Your Rights
The Data Protection Act 2018 is in force, the UK’s implementation of EU wide, General Data Protection Regulation (GDPR).
This gives individuals more choice and control over how personal data is used, along with greater fairness and transparency.
The focus of regulation is on complex data gathering organisations, personal profiling and consent. Whilst we only gather data as part of an open, medical process, keeping in line with regulation makes sense.
The data controller for information collected via this website is The Royal Buckinghamshire Hospital’s Data Protection Officer and Governance Lead, Alex Zarneh. He can be contacted on 01296 678800.
Our lawful basis for processing your data is legitimate interest in meeting your requests. You will normally have freely provided this data, which is retained as long as needed and may be kept on record for future care.
You should be aware of your rights under GDPR:
- To know what information is collected (see below) and how – Generally supplied by you, via a form, or email.
- To understand how your data is used – The Royal Buckinghamshire Hospital only uses personal data for medical reasons.
- To access your data and have this corrected, or deleted – We are happy to comply within the month allowed.
- To know if your data will be shared – Other than internally, we may share data with medical services.
- To be aware of unknown, or untoward effects – More applicable to social, or ads, we knowingly cause no ill effect.
- Not to be subject to automated decision making, or profiling – Again, more ad, or social network related.
The information we collect via this website is:
- From medical enquiries made by you, via our website, by email, or through the use of forms and similar for job applications
- From other parties involved in your healthcare, such as your GP, your consultant and their secretaries.
If you have any queries on compliance, please contact us. You also have a right at any time to raise concerns with the Information Commissioner’s Office (ICO) about the way your data is managed.
Protecting Your Details
The same principles are applied to all who contact us, for medical, or cosmetic care. Our website is professionally built and maintained with security in mind.
Your personal details are regarded by us as your property and protected accordingly. Beyond the website itself, we have procedures in place to safeguard information collected online.
Our privacy policy is also reviewed from time to time. Should any changes occur relevant to online activity, details will be posted on this website.
You are entitled to check any information we hold relating to you. Copies can be made available, providing reasonable notice is given. If you believe any information we have is incorrect, or incomplete, we will make appropriate changes.
Above all, we simply want you to be assured that we appreciate the need for medical facilities to protect information. We will always strive to do so and to follow regulatory guidance.
Cookie Policy
This policy explains what cookies are, how the website uses cookies, and the types of cookies that are used.
What are cookies?
A cookie is a small text file that a website asks your browser to store on your device in order to remember anonymous information about you. When you first visit this website you will see a pop-up banner at the bottom of the screen requesting your consent to set cookies. You may if you wish reject the placing of cookies.
Analytical cookies
Analytical cookies track how visitors use the website. This information is used to understand how you use the website and improve how the website works.
This website uses Google Analytics to collect anonymous information. The information collected includes the number of visitors that come to the website, where the visitors have come from and the webpages that have been visited. The website also uses Hotjar to analyse user behavior, including mouse movements, clicks, and scrolling patterns. This helps us improve user experience.
Analytics Cookies
| Cookie | Duration | Purpose |
|---|---|---|
| _ga | 1 year 1 month 4 days | Calculates visitor, session, campaign data, and also keeps track of site usage. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors |
| _ga_* | 1 year 1 month 4 days | Sets this cookie to store and count page views. |
| hjSessionUser{site_id} | 365 days | Ensures data is attributed to the same user across multiple sessions |
| hjSession{site_id} | 30 minutes | Holds current session data |
| _hjFirstSeen | Session-based | Identifies a new user’s first session |
How to delete cookies
You can delete cookies stored on your device any time through your browser settings. For further details, please consult the help menu in your browser. If you would like to learn more about cookies, including how they have been set and how to manage them, visit https://www.allaboutcookies.org/